Redefining Unified Communications
VoIP provider serving Massachusetts, Maine, Connecticut, Rhode Island and New Hampshire

Why 3CX?

3CX is an award-winning software and the most secure open standards IP PBX that offers complete Unified Communications, out of the box.

3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise or in the cloud, making it a very cost-effective solution.

Standard Features

  • Easy self installation & management along with unlimited extensions, unlimited auto-attendants and voicemail, including voice mail to email

  • Work on the go: Phone extension can be forwarded to your Android & iOS, including web-based softphones

  • Instant messaging and text chat: send and receive text messages via the 3CX Windows, Mac, iOS and Android apps from anywhere

  • One-click Collaboration: WebRTC Video Conferencing with full capabilities, Powerpoint uploads, screen sharing, chat and polling

  • Inbound fax to PDF and forwarded to users via e-mail

  • Improve Customer Service: Click2Call & CRM integration with Outlook, Office 365, Salesforce and more!

Call Center Module

Available to Enterprises up to 250 agents:

  • Advanced Real-time Monitoring and Callback Statistics

  • Call Back Feature

  • Advanced Call Queue features, hunt group, round robin and more!

  • Listen In, Whisper and Barge In

  • SLA Alerts and Reporting

  • Integrates with Zendesk, Salesforce Desk, Microsoft Dynamics and Freshdesk

Hotel Module

  • Easy to use Web Interface for Hotel staff

  • Guest name display on reception, room service and management phones

  • Wake up calls, DND and voice mail on guest phones

  • Maid status allows housekeeping to set room status via guest phone

  • Check-in/check-out operations with Billing information (call log) ready-to-print

  • Integrates with Protel, Micros-Fidelio, InnQuest roomMaster and Brilliant!