Is your business tired of waiting for the Pandemic to end?

So what we thought would have come and gone by now is still here and could possibly linger for a little while longer and yet, people are ready to go back to work and businesses are re-opening. CDC experts are also predicting a second wave of Covid-19 and are monitoring other viruses that could potentially be another pandemic in the future. Whether we like it or not, the Coronavirus has set a new normal or standard of working environment for all of us. We are now faced with questions like: Do we need to be prepared for a new normal? Do we need to find ways to minimize risks among employees? Do we need to add new services to minimize risks among our customers?

CURBSIDE SMS

Curbside pickup had become the norm to minimize foot traffic in a restaurant. But it is not always convenient, especially if parking is not always available, or there could be a line of cars for pickup. Make it easy for your customers to pickup their order through Curbside SMS. This allows them to send a text to your curbside phone line making it easier to notify you when they have arrived.

  • Receive text messages on your business number from your customers who are dropping off their car at your dealership before your business opens, or picking up an order they’ve placed online

  • Send and receive text appointments with your customers

  • Communicate instantly with your customers who need updates on their loans, account information or other personal matters

  • Create a Customer Loyalty Program only for those who opted-in (new products, special offers, surveys and rewards, etc.)

CurbsideSMS

WEB MEETING FROM ANY DEVICE, ANYWHERE

Can your employees work productively from home using voice apps and web conferencing? Conduct remote business meetings without requiring apps? Service customer requests via website live chat? Future proof your business during the lockdown and beyond.

Now you can make phone calls right from your browser without even installing a softphone. Update 6 integrates a WebRTC softphone in the webclient with audio, video or both.

  • Screensharing

  • Attacha PDF

  • Raise your hand, chat

  • Whiteboard

  • Vote, polling and instant reporting

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ANTI-BACTERIAL PHONES

Studies have shown bacterial genes in the thousands can be found on a single phone, of which droplets carrying viruses including Coronavirus can live on the surface from 72-96 hours! Bacteria that come naturally through the oils in your hands can spread viruses especially after a long phone call. Your phone can be a breeding ground for bacterial growth. You can of course, wash your hands and sanitize your phones frequently. If you're in a busy environment and this may not always be possible, you can also get antibacterial phones. The cases for these cordless phones have an antimicrobial protection and agent that kills 99.99% of surface bacteria and viruses, and they don't wear off over time.

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NO-TOUCH, KEYLESS OFFICE/WAREHOUSE ENTRY

One way to avoid having to touch the door knobs in your office is by installing a keyless entry system. With the use of assigned cards, you will not only eliminate passing viruses with your staff, but also provide your office or warehouse a stronger security system in place. Your RFID card can be inserted in your phone case to make coming in and leaving your office much more accessible. Simply place your phone case in front of the scanner for automatic door unlock without ever having to touch the door.

  • RFID Card or Key tag

  • Passcode-entry

  • Speaker phone / Intercom

  • Report and Monitoring

KeylessEntry

ENTERPRISE-GRADE VOIP SECURITY

With today's remote communications and shared networks, viruses and attacks are much more common in phones and network infrastructure. Thankfully with today's available and affordable technology, enterprise-grade security controls are turned on by default with built-in VoIP Anti-Hacking Security settings making your phone system more resilient to network attacks and can be separated from your data traffic. And if you require customized integration with legacy or existing systems, there are also non-proprietary, standards-based interoperable and military-grade IP phones that are not only TAA compliant, but has the mandated compliance built in to assure encapsulated and encrypted call traffic.

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Cove Central offers many solutions to prepare your business for 2020 and beyond. Let us know if you need assistance or just a quick chat how to get your business prepared for challenging times and beyond.  Call us or email us:  info@covecentral.com