Redefining Unified Communications
Cove Central helps organizations by integrating communication systems and connecting various aspects of their platforms into the organizations’ network and taking the extra step in aligning the end users with their business’s workflow. Some of our solutions include:
Installing a dedicated, hosted or hybrid PBX solution
SIP trunking access
Connecting voice, video conferencing, SMS texting, team messaging, contact center and fax systems from one vendor or integrating systems from multiple vendors
Deploying in Windows, NT, Linux, Azure, AWS, or Google Cloud
Integrating all of your communications platforms with iOS, Android, Outlook, Salesforce, Zendesk and more!
Fort Andross Mill
14 Maine St. Suite 207
Brunswick, ME 04011
Sales & Service:
550 Cochituate Road
Suite 25 (East Wing)
Framingham, MA 01701
Our services are based on the 3CX software PBX and our 3CX platinum partnership provides us access to 3CX’s global support in 13 offices worldwide. This allows us to support organizations with multiple US locations, remote and mobile staff, satellite campuses, and international offices. As a certified 3CX Partner, we have over 15 years managing and supporting network infrastructure in health care organizations, educational institutions, retailers that have multiple locations, as well as small businesses with staff on-the-go.
Whether you’re trying to connect your legacy phone system to an IP network, or want a dedicated PBX on your premises using wireless connections, we provide various hybrid solutions customized to every need of any customer. We can help you implement high speed wireless links to connect buildings across a parking lot or across town at speeds up to 10Gbps without the ongoing costs of dark fiber and other dedicated wide area network technologies.
on-premise dedicated pbx
Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation as the configuration is straightforward. Connect SIP trunks within minutes with pre-configured templates, plug-in an IP Phone or Gateway to your network for automatic configuration. Avoid interop issues with Cove Central’s tested IP Phones. Through the easy to use management console you can, create, edit and delete extensions and DIDs, upgrade your IP Phone firmware and reprovision & reboot IP phones on-the-fly. Deploy on existing Windows or Linux machines or virtualize on Hyper-V or VMware.
infrastructure design & management
Specializing in move-in, move-out, new installs and upgrades including working internally and externally with your electricians, cable and phone providers, IT and facilities managers, we can help you design your infrastructure and manage the project from start-to-finish.
For the ultimate in reliability and connectivity beyond the capabilities of most organizations, you have the freedom of choice on where to host the PBX virtually. You can also integrate your own CRM and advanced Unified Communications features, as well as smartphone and apps. The simple 5 step setup wizard allows you to deploy on Google Cloud, Amazon Lightsail, Azure, AWS & others. We offer you more functionality at a fraction of the cost of other cloud solutions!
support & maintenance
We can handle your phone & IT issues including ongoing maintenance and support. We use remote monitoring and management systems that allow systems to be monitored for hardware issues, security threats and decreased performance.