Services
Areas of Expertise
multiple locations
Our services are based on the award-winning 3CX software PBX and our 3CX platinum partnership provides us access to 3CX’s global support in 13 offices worldwide. This allows us to support organizations with multiple US locations, remote and mobile staff, satellite campuses, and international offices. As a certified 3CX Partner, we have over 15 years managing and supporting network infrastructure in health care organizations, educational institutions, retailers that have multiple locations, as well as small businesses with staff on-the-go.
hybrid solutions
Whether you’re trying to connect your legacy phone system to an IP network, or want a dedicated PBX on your premises using wireless connections, we provide various hybrid solutions customized to every need of any customer from all IP phones or analog to IP network, or a combination of both. We can also help you implement high speed wireless links to connect buildings across a parking lot or across town at speeds up to 10Gbps without the ongoing costs of dark fiber and other dedicated wide area network technologies.
on-premise pbx
Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation as the configuration is straightforward. Connect SIP trunks within minutes with pre-configured templates, plug-in an IP Phone or Gateway to your network for automatic configuration. Avoid interop issues with Cove Central’s tested IP Phones. Through the easy to use management console we can create, edit and delete extensions and DIDs, upgrade your IP Phone firmware and reprovision & reboot IP phones on-the-fly. Deploy on existing Windows or Linux machines and virtualize on Hyper-V or VMware.
infrastructure design and management
Specializing in move-in, move-out, new installs and upgrades including working internally and externally with your electricians, cable and phone providers, IT and facilities managers, we can help you design your VoIP infrastructure to work with your existing network and manage the project from start-to-finish.
cloud-based pbx
For the ultimate in reliability and connectivity beyond the capabilities of most organizations, we provide cloud hosting of your PBX. We deploy on Google Cloud, Amazon Lightsail, Azure, AWS & others. We can also integrate your CRM and advanced Unified Communications features, as well as smartphone and apps. We offer you more functionality at a fraction of the cost of other cloud solutions!
support & maintenance
We provide unlimited ongoing voice network maintenance and support to meet the needs of your organization and your users. We use remote monitoring and management systems that allow your PBX to be monitored for device and hardware issues, security threats and decreased performance.